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Noticeboard

A new appointment system went 'live' on Monday 3rd December.  Please bear with the reception staff whilst they get used to this new system.


From 19th September 2018 the practice will have a new and upgraded telephone system.  All calls to the surgery should be made using 01460 72435 and choosing the relevant option.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and she will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception or can be downloaded in the leaflet below. We are continually striving to improve our service. Any helpful suggestions would be much appreciated.

 

Complaints Leaflet

Complaints Form



 
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