Crewkerne Health Centre Monthly Stats: December 2024

Crewkerne Health Centre Monthly Statistics: December 2024

Received Calls: 8,322

Average Queue Time: 16m 14s (November 2024: 20m 41s)

Total Number of Appointments Booked: 5,495

Patient No-Show Rate: 4.3% (234 appointments in December)

Patient Feedback:

Positive experience of our service: 90% (positive) (3% increase from November 2024)
Did CHC meet your needs: 94% (yes) (2% increase from November 2024)
Was the care or advice received convenient: 97% (positive) (3% increase from November 2024)
Were you happy with the service received: 96% (positive) (2% increase from November 2024)

Thank you for your continued support and feedback! We strive to improve and provide the best care for our community.