Here’s a quick snapshot of the results:
Overall Experience:
π Positive: 89%
π Negative: 6%
Did We Meet Your Needs?
π Positive: 92%
π Negative: 5%
Convenience of Care or Advice:
π Positive: 94%
π Negative: 6%
How Did You Receive Care?
π₯ Face-to-Face Appointments: 94%
π Telephone Appointments: 3%
Were You Happy with This?
π Positive: 95%
π Negative: 4%
π March Stats at Crewkerne Health Centre π
β
Total Incoming Calls: 9,400
β³ Average Telephone Queue Time: 15m 21s
π² Total Anima Requests: 2,765
π
Total Appointments: 5,609
β Appointment No-Shows: 3.4%
Thank you for your feedback and continued support. We’re committed to providing the best care possible to our community. Stay tuned for more updates and improvements!