Crewkerne Health Centre Monthly Stats: November 2024

Crewkerne Health Centre Monthly Statistics: November 2024

Received Calls: 9,596

Average Queue Time: 20m 41s

Callbacks: 926

Total Number of Appointments Booked: 6,502

Patient No-Show Rate: 4.6% (296 appointments in November)

Patient Feedback:

Positive experience of our service: 87% (positive) (4% increase vs October 2024)
Did CHC meet your needs: 92% (yes)
Was the care or advice received convenient: 94% (positive)
Were you happy with the service received: 94% (positive) (2% increase vs October 2024)

Thank you for your continued support and feedback! We strive to improve and provide the best care for our community.