π Latest Reviews on Crewkerne Health Centre!
We’re thrilled to share some positive feedback from our recent patient surveys (September 2025).
We’re thrilled to share some positive feedback from our recent patient surveys (September 2025).
Here’s a quick snapshot of the results:
Overall Experience:
π Positive: 92%
π Negative: 5%
π Positive: 92%
π Negative: 5%
Did We Meet Your Needs?
π Positive: 95%
π Negative: 3%
π Positive: 95%
π Negative: 3%
Convenience of Care or Advice:
π Positive: 96%
π Negative: 4%
π Positive: 96%
π Negative: 4%
How Did You Receive Care?
π₯ Face-to-Face Appointments: 93%
π Telephone Appointments: 3%
π₯ Face-to-Face Appointments: 93%
π Telephone Appointments: 3%
Were You Happy with This?
π Positive: 95%
π Negative: 4%
π Positive: 95%
π Negative: 4%
π September Stats at Crewkerne Health Centre π
β Total Incoming Calls: 11,024
β³ Average Telephone Queue Time: 27m 33s
β Total Incoming Calls: 11,024
β³ Average Telephone Queue Time: 27m 33s
π² Total Anima Requests: 5004
π
Total Appointments: 4968
β Appointment No-Shows: 3.5% (172)
β Appointment No-Shows: 3.5% (172)
Thank you for your feedback and continued support. We’re committed to providing the best care possible to our community. Stay tuned for more updates and improvements!